Terms of Use
Last Updated: 11th March 2025

These Terms of Use outline how we work together to bring you the perfect Cafetière & Co coffee experience.

1. Introduction
By using, ordering or accessing Cafetière & Co's website (referred to as "we," "us," or "our"), you agree to these Terms of Use. We've written them in plain English because we believe great relationships start with clarity.

2. Who We Are We're
Cafetière & Co, a UK-based coffee company specialising in premium Cafetière ground coffee. Our mission is to help coffee lovers like you elevate their daily brew from instant coffee to something rather special.

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3. Your Account
When you order from us you create an account even if this is just an record of your order:

• Please provide accurate and complete information

• Keep your login details secure (as secure as you keep your precious coffee stash)

• Let us know straight away if you notice any unauthorised activity

• You must be 16 or older to make a purchase

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4. Ordering and Payment

 

• All prices are displayed in British Pounds (£) and include VAT

• We'll confirm your order via email

• Payment is processed securely through our trusted payment partner 

• Orders are only confirmed once payment is complete

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5. Delivery

 

• We deliver exclusively within the UK mainland

• Delivery times and costs will be clearly displayed at checkout

• We use a trusted courier services to ensure your coffee arrives safely

• Our team can track information of packages where available

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6. Product Information

 

• We strive to describe our coffee products accurately and honestly

• All weights and measurements comply with UK standards

• Product images are representative but may vary slightly

• We regularly update our inventory, but occasionally items may become unavailable

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7. Intellectual Property

All content on our website, including text, images, logos, and designs, belongs to Cafetière & Co. Feel free to share your love for our coffee, but please don't use our content without permission.

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8. Privacy and Data Protection
We care about your privacy as much as we care about coffee quality. Our Privacy Policy explains how we handle your personal information in compliance with UK data protection laws.

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9. User Conduct Please:
 

• Use our website responsibly

• Don't attempt to disrupt our service

• Respect other users

• Keep your account information accurate

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10. Changes to Terms
We may update these terms occasionally. We'll let you know about significant changes, but it's good to check back now and then, perhaps while enjoying your morning coffee.

11. Governing Law

These terms are governed by English law. Any disputes will be handled through the courts of England and Wales.

12. Limitation of Liability

While we take great care in providing our service, we can't be liable for:

 

• Technical issues beyond our control

• Minor variations in product appearance

• Indirect losses

• Force majeure events

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13. Cancellation Rights

You have the right to cancel your order within 14 days of receipt, in line with UK distance selling regulations. Please see our Returns Policy for full details.

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Thank you for choosing Cafetière & Co. We're excited to be part of your coffee journey from instant to something extraordinary.